Frequently Asked Questions

The table below shows the key specifications of two models of the Volkswagen ID.Buzz. For comparison, we’ve included other electric vans.

At present, the Volkswagen ID.Buzz doesn’t meet the tax requirements for campervans in the Netherlands. This means you will pay road tax based on a passenger vehicle and will not yet receive the reduced campervan rate. From 2027, these Dutch tax rules will change and the ID.Buzz will qualify for the discounted campervan rate. Example: Dutch road tax for an Outbase ID.Buzz (2,650 kg) compared with a diesel Volkswagen Transporter camper (2,400 kg) and the new hybrid Multivan California(2,450 kg) in the Utrecht province:

From 2025, BPM will also apply to electric cars and/or campervans. In 2025, this is set at €667.00 – a one-off payment at vehicle registration. This amount is already included in our price list.

Fully equipped, the Outbase ID.Buzz (updated model with larger battery) weighs just 2,650 kg. The maximum permitted weight is 3,150 kg, leaving 500 kg for passengers, luggage, and extras, such as bikes or a bike rack.

In the ID.Buzz, a great deal of attention has been paid to keeping the weight low, but many campervans have far less remaining payload. For example, a diesel Volkswagen Transporter with a full camper conversion can easily weigh around 2,400 kg, which makes it only marginally lighter. This difference is therefore minimal, especially when you consider that the ID.Buzz is built to meet much stricter safety standards.

With a category B licence, you're allowed to drive vehicles up to 3,500 kg. The limitation isn’t your licence, but the technical maximum weight approved by Volkswagen (3,150 kg).

Our pop-top roof is aerodynamically optimised using professional wind tunnel software, and our interior build is designed to be extremely lightweight. The camper conversion therefore has little effect on range.

Based on real-world experience of our first customers, we conclude that the new model (79 kWh) can comfortably drive over 400 km on a full 100% charge – with some reports of up to 500 km achievable when driving conservatively. However, when on the road, you won’t run the battery from 100% to 0%, so between charging stops you can expect a driving range of around 250–300 km. In practice, this means stopping every 3 hours for an approx. 25-minute charging break - a relaxed pace to travel!

Servicing of the Volkswagen ID.Buzz can be carried out at any Volkswagen dealer in the Netherlands or abroad. The first 5 or 7 years (depending on the model) are included in the purchase price.

Since we’re an official registered Volkswagen converter, our camper conversion is fully compliant with all factory guidelines. Key components - like the rear fuse box - remain easily accessible, so Volkswagen dealers and garages can continue to service the van without issue.

Camper-specific servicing is carried out by Outbase. We’re currently working on a special service plan to ensure you can enjoy your beautiful Outbase ID.Buzz campervan for many years to come. We expect to launch this in 2025. We also aim to expand our service network to offer nationwide and European coverage in the future.

The long wheelbase model is currently only available as the “People” (passenger) model, which isn’t suitable for our conversions due to wasted space, excess material waste, and technical challenges related to airbags and the new seat positioning when using our rock-and-roll bed system. The 5-seater model also lacks sufficient payload.

So, at present, the long model is only suitable for a camperbox system that retains the original seating, not for a full camper conversion. However, camperbox systems don’t fully utilise the space in the van - there is a lot of dead space within the side walls , you make no use of the space in the floor, and have no storage space under the seats. Our full camper conversion gives you more storage space, more living space, and greater convenience, while keeping the camper manoeuvrable. This also allows for more effective insulation and integrated lighting solutions.

If Volkswagen were to introduce a Cargo version of the long ID.Buzz with sufficient payload in the future, we’ll likely offer an Outbase version of that too. The safety testing we already carry out could be applied to the long model too, as the technical base is the same. As our design is also largely been finalised, this means we could respond very quickly.

We have deliberately chosen not to include a heat pump in our ID.Buzz conversions, despite some of the potential benefits.

In the winter, a heat pump improves range  by around 5–8% at temperatures close to freezing -  but in most cases, that extra range isn’t essential.

In the summer, a heat pump makes no difference to the range. In very humid conditions,

it can even be a disadvantage, as a heat pump struggles with high humidity  and that’s often precisely when you want to use heating while camping.

A heat pump also takes longer (and more energy) to start up and warm the interior.

Heat pumps add 15 kg to the vehicle weight, reducing your usable payload.

They also produce more noise – not ideal when heating the van at night on a quiet campsite. 

So, while there are some benefits, we believe the downsides outweigh the advantages, especially considering the additional cost.

On the ‘Buy’ page (click here) you can see the step-by-step process for purchasing an Outbase ID.Buzz. There, you can also download the full price list. Delivery times vary, but are typically around 7 to 9 months.

The Outbase ID.Buzz campervan always has 4 approved seats and up to 4 sleeping berths. The 2 rear seats are forward-facing, comfortable, and easily accessible from both sliding doors. They are located in a safe zone in the vehicle, as the ID.Buzz has been extensively tested for rear-impact collisions, and there’s a crumple zone behind these seats

A unique feature is that the rock-and-roll bed is also fitted with an Isofix attachment point, allowing child seats to be secured in the safest and quickest way directly on the bed.

No, at Outbase, we only work with ID.Buzz vans that we source ourselves. At present, this means only new vehicles, so you’ll always be the first owner and will receive the full factory warranty on both the van and the battery.

Currently, the second-hand market does not offer a significant cost advantage over new ones. The latest model also always includes the larger upgraded battery and a more efficient engine, which increases the range by around 8%. You also get the newest software system, which is faster and more intuitive to use.

Also, very few used ID.Buzz Cargo vans meet our requirements: two front seats, two sliding doors, and a tailgate – which are essential for our camper conversion.

No, we only build complete campervans. We do not sell individual parts, and we do not fit individual items, such as a pop-top roof, windows, or other components to an existing ID.Buzz.

Most awards are essentially revenue models for their organisers. Many design awards often require high entry fees, don’t compare your product fairly with those of competitors, and if you win, demand additional payment to promote your win. That’s why such awards say little about the actual quality of the design, while costing a lot of money – money we’d rather invest in developing our campervans.

We’re open to genuine sustainability awards, as they can help push the industry towards greener solutions and inspire others to make positive changes. Unfortunately, these too are often used mainly as marketing tools, with vague judging processes and overreliance on public votes. We find this odd; public votes are fine for rewarding range or popularity, but not for assessing a complex subject like sustainability. That’s why we currently don’t participate in these awards either.

Instead, we value the recognition and direct feedback from our customers. We stay in touch long after delivery, and our customers’ experiences and suggestions help us keep improving our products year after year.